We advice you to regularly make back ups of your work, and especially before you operate changes in the system configuration.

Back up of the sessions

Similarly, we advice you to regularly make back ups of your X-Spat sessions, and of any au-dio you used. There are different types of media that are suitable to back up projects of various dimensions, i.e. DVD-ROM or CD-ROM mastering devices.

Common Problems

Do not disconnect the firewire cable if the Rosetta 800 and the computer are still switched on.

Any change in the sampling frequency must be made first on the front panel of the Rosetta 800, and then in the computer’s software.

The very convenient Firewire connection unfortunately has a latency in the transmission of the data that is too high for multi-track recording. Therefore we advice, when possible, to use the analog or digital channels of the Rosetta 800 and of the MIDI portal in the front panel of X-Spat.

Performance Factors

There are various conditions that may negatively affect the performance of the X-Spat Con-troller in Windows XP. They include:
Other applications. Any active software in the background or generating activity in the hard disk, i.e. virus protection software, disk optimizers or file saving software should be deactivated or removed.
Screen Saver. Any screen saver software should be totally removed before you use X-Spat Controller.
Power Saver Utilities. Some utilities for automatic power saving, like the ones limiting the system°òs hard disk activity, may influence the performance of X-Spat Controller. Such utilities should be deactivated.

Before you call technical support

Register your X-Spat System.
All registered users of a new 'A&G Soluzioni Digitali' product covered by guarantee, are entitled to A&G Technical Support. Fill the Registration Form, sign it and send it via post or fax to the address provided with the registration paperwork.
Refer to the registration paperwork accompanying your system for details of your cover and for available services.

Use the resources of ‘A&G Soluzioni Digitali’

In addition to this X-Spat Reference Manual, your system includes the following information resources:

ReadMe files. They contain last minute information and known problems regarding the possible software and hardware configurations of X-Spat. The ReadMe files are installed in the X-Spat Controller folder when you install the software.

Website. The Website of ‘A&G Soluzioni Digitali’ includes an area for Technical Support. Visit http://xspat.aegweb.com and go to the area dedicated to Technical Support for X-Spat.

Collect Important Information

‘A&G Soluzioni Digitali’ wants to help you to solve problems as fast and efficiently as possible. If you have the following information available when you contact Technical Support, this will make it easier to diagnose your problem:

About your Computer

Make, Model, processor speed

RAM size

Operative System (version of Mac OS or Windows)

Version of X-Spat Controller Software

Any Driver, Expansion, Control Panel, Disks or other applications connected to the
system that you may have installed.

X-Spat and Rosetta 800 Hardware

Type of cards, interface or peripherals

Additional Hardware

If you are using any additional hardware, please refer to the manufacturer’s paperwork
for operative details. The most common supplementary hardware include the
following:

SCSI Accelerators (maker, model, setting)

OPEN GL Accelerators (maker, model, setting)

Video Capture Cards (maker, model, setting)

Refer to the A&G paperwork for compatibility or contact your A&G retailer to check
that the hardware has been approved to be used with your X-Spat system.